We know that return labels can be pricey! To avoid paying the premium shipping costs and shopping around for the best rate, we're happy to offer a prepaid UPS Return Label to customers to return their purchase for a fraction of the cost the retail stores may charge. The label fee will be deducted from the total refund or store credit amount. The total refund/credit amount will be reduced by the fee amount.
To request a prepaid UPS Return Service label, all you need to do is send an email to our team at firstname.lastname@example.org with the following details:
- Order Number
- Name or SKU of returning item
The prepaid label will be emailed to you so you can print it at home, secure it to the package, and drop off at any UPS location. Each package should be fully enclosed and ready for UPS to ship the package. Provided UPS Return Labels must be used within 14 days of receiving the label.
Shipments returning from another country outside of the United States are not eligible for this service. We apologize ahead of time for the inconvenience! You can contact our team to see if there are any alternatives.
|Returning Package||Shipping Fee|
|1 Standard Sized Package / 1- 2 pieces under 20lbs||$12|
|1 Surfboard or Wakeboard Package||$20|